Privacy Policy


Please remember, nothing on this website should be considered medical advice, which can only be given to you by your personal health care provider. Material provided by our Resource Center is intended as general information. It is not recommended for treatment, nor should it be considered medical advice. The Comfort Ability program advises families to discuss all information and questions related to health care with a health care professional. Privacy The Comfort Ability takes your online privacy very seriously. When you visit (website link), and click around the site, your privacy and anonymity are preserved. When you use one of our online forms to contact us, we do request some personal information from you. However, this information will NEVER be shared with another party, or used beyond its original purpose as outlined below. Online Chat Forms We request that you submit personal information including: name, age, pain problem, email, and phone number. This information is used ONLY to verify that participants qualify for the online chat and to send email reminders to chat participants. Online Health Chats The Comfort Ability hosts monthly health chats for children and adolescents (and their parents) with chronic pain conditions. The chats are moderated by medical health professionals with expertise in chronic pain. Chat participants must first register by filling out an online form providing us with their name, age, primary pain problem, email, and phone number. We collect this information to verify that an individual is eligible to participate in the online chat. Individuals who are ineligible will not be allowed to join the chat. Eligible participants who violate rules of the chat room will be required to leave the chat room immediately. Children’s Online Safety Children, adolescents, and adults of all ages are welcome to read the materials posted on this website. We do not, however, allow children under the age of 13 to register for online health chats. Legal Terms of Use PLEASE READ THE LEGAL TERMS OF USE CAREFULLY BEFORE USING THE COMFORT ABILITY WEBSITE (THE “SITE”) OR OTHERWISE ACCESSING OR DOWNLOADING ANY INFORMATION FROM THE SITE. BY ACCESSING OR USING THE SITE, YOU HEREBY ACCEPT AND AGREE TO COMPLY WITH THE TERMS AND CONDITIONS SET FORTH IN THIS LEGAL TERMS OF USE (THE “USER AGREEMENT”). THIS USER AGREEMENT IS A BINDING AGREEMENT BETWEEN YOU AND BOSTON CHILDREN’S HOSPITAL (“CHILDREN’S”), AND GOVERNS YOUR ACCESS AND USE OF THE SITE, WHICH INCLUDES ANY INFORMATION, DATA, TOOLS, PRODUCTS, SERVICES AND OTHER CONTENT (TOGETHER, “CONTENT”) AVAILABLE ON OR THROUGH THE SITE. BY USING THIS SITE YOU SIGNIFY THAT YOU UNDERSTAND AND AGREE TO THE FOLLOWING: 1. Children’s grants you a limited right to use the Site. Unauthorized individuals, institutions and other entities may not act on behalf of Children’s, use its property or solicit contributions without express authorization from Children’s. You many not violate or attempt to violate the security of the Site. You may not decompose, decompile, reverse engineer, disassemble or otherwise deconstruct all or any portion of the Site. It is Children’s policy to comply with all applicable laws and regulations as they may be modified from time to time. In the event that any provision of this User Agreement may be in conflict with any applicable law or regulation, the applicable law or regulation will supersede the conflicting provision. This User Agreement and your use of this Site are and shall be governed and construed in accordance with the internal laws of the Commonwealth of Massachusetts, without regard to its rules concerning conflict of laws. In the event of any conflict between foreign laws, rules and regulations and those of the United States, the laws, rules and regulations of the United States shall govern. Should you have any questions concerning The Comfort Ability, please contact us at: E-mail: | Phone: XXX-XXX-XXXX 2. You will be bound by revised versions of this User Agreement that Children’s posts on the Site. Modifications of this User Agreement will be effective immediately upon posting unless we indicate otherwise. Your use of the Site indicates your full acceptance of this User Agreement in its then-current form each time you use the Site. 3. The Content may not be available for use outside of the United States. Children’s makes no representation that any Content is appropriate or available for use outside the United States, its territories, possessions and protectorates. If you choose to access the Site from other locations, you do so on your own initiative and at your own risk. You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country you reside in. 4. The Site is owned by Children’s, its affiliates and/or third parties. Children’s owns and operates the Site and the Content provided to you via the Site. All Content contained in the Site is the property of Children’s, its licensors or its content contributors, and is protected by U.S. and international copyright and trademark laws. The compilation (meaning the collection, arrangement and assembly) of all Content on the Site is the exclusive property of Children’s and is protected by U.S. and international copyright laws. The Content on the Site may be used for your personal information or for distribution for educational purposes in a classroom, clinical setting or health fair. Printed Content from the Site must include each document in its entirety, including the original header, footer, logos, and copyright information. No modification may be made to the Content. The Content may not in any way be abstracted, reproduced or translated, regardless of whether or not all copyright, trademark and other proprietary notices are included in each such use. No portion of the Site or the Content may be sold or otherwise used or distributed in conjunction with any commercial purpose, unless expressly permitted in writing by Children’s. Systematic retrieval of Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory is strictly prohibited without prior written permission from Children’s. If you wish to use the Content in any manner other than as set forth above, you must request such use in writing by completing and submitting the Permission Request Form. You should expect that we will respond within 21 days to your request. If you wish to cite the Content from the Site, you must cite it correctly, including the following: Page title
Web address (*URL)
Date Accessed
Author: Rachael Coakley, PhD 
Reviewers, if applicable
Date Updated
Publisher: Pain Treatment Service, Boston Children’s Hospital The Comfort Ability is a trademark of Children’s. All other trademarks, service marks, trade names and logos appearing on the Site are the property of their respective owners. 5. Children’s is not liable for any actions taken in reliance of the Content on the Site. The Content on this Site is educational in nature and intended solely as general health information. It is not a recommendation for treatment or medical advice. It is not a substitute for advice from your health care provider. If you are experiencing a medical emergency, contact your health care provider or an emergency room. To the extent permissible under applicable laws, no responsibility is assumed for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any ideas, instructions, methods, products or procedures contained in the Site. IN NO EVENT WILL CHILDREN’S, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUBCONTRACTORS, AGENTS, LICENSORS AND REPRESENTATIVES BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH CONTENT. The additional disclaimers included in the various publications available via the Site are hereby incorporated by reference. 6. Children’s is not responsible for

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